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Warranty Policy


All items manufactured and sold by 10L0L Official Channels are free from defects in material and workmanship and those items of our design are fit for the purpose intended by us when properly installed according to instructions. To meet customers’ needs, we also provide products warranty.

 

Warranty Period

 

10L0L Products are warranted free of defects for a one-year period according to order information. The duration of the warranty, and what it covers, depends on the warranty items. 10L0L will conduct a overall inspection of the products and figure out the issue. We will repair or replace the items that prove to be defective in materials or manufacture issues. Replacement parts will be sent for free whereas shipping fee of warranty items will be credited on returns. If the item is identified to be not defective, it will be returned to the custome without refunds. Please kindly note that artificial damage resulted from improper installation or usage should not be covered.

 

Should you need more detailed information, please feel free to Contact Us. Our Service Team will feedback within 24 hours on weekdays.